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Advanced Mediation Seminar Series
Developing Artistry in Mediation - Moving Beyond the Formulaic Approach
Date: 27 September, 2010
Location: Ottawa ON, Canada
Click here for more information 

Stay Informed - HEALTHY WORKPLACES AND BILL 168

Upcoming Conferences:
Join Michael Lang at the 10th Annual Mediation Confernce in Adelaide Australia September 6-9 for his keynote and workshop. 

Resolve your Super Conflict
Buy - AWAKENING THE WORKPLACE Vol 3 - Send us an email
Listen - The ADR Show, CHIN FM
Read - "Immunize Your Organization Against Super-Conflicts" article
Share - "The Conflict Resolution Workout" Blog

 
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Home arrow Training arrow Customized Training

Customized Programs PDF Print E-mail
  • Would your team benefit from better skills in getting along with each other?
  • As a manager do you find yourself spending significant amounts of time as a ‘referee’ and complaint department?
  • Are there ongoing conflicts or ‘issues’ between employees that are affecting morale and productivity?
  • Do you need employees and / or managers to be aware of specific policies or initiatives related to harassment, conflict management, expectations of employees and managers, Labour Relations or creating healthy and supportive workplace environments?
  • Are grievances and complaints disrupting the work and production from your team?
  • Does your team need to laugh more and learn at the same time?


Are you looking for a way to leverage your training opportunities to:
a) increase productivity

b) enhance employee and customer satisfaction?

c) improve working relationships and boost morale?

d) put an end to unproductive meetings?

Would you like accomplish these goals and have fun at the same time?


If you answered ‘YES’ to any of these questions, we can help!

Effective conflict resolution and communication skills are an essential and often overlooked areas that should be considered when contemplating plans for training and professional development.  At CanMediate International  we offer a full range of customized in-house learning programs that utilize ‘Leveraged Learning Strategies’ to assist employees to learn faster, increase their recall of what they have learned and enjoy the experience at the same time.

All programs designed and delivered by CanMediate International are based on the philosophy that ‘The mind can only absorb what the seat can endure!’ Consequently our focus in working with your team is to create interesting, engaging educational environments where people are involved, relaxed and having fun while learning.

Our staff will work with your group to custom design a curriculum that will meet your time and resource needs. Contact us to speak with a highly trained associate or browse through our general outline and course highlights. With knowledge and experience in youth, adult, and outdoor learning principles, the possibilities are endless! Let our highly skilled associates help your organization reach to the next level.

Not a business or workplace? We also delivers training to schools, churches, and community groups.
Some of the customizable programs available from CanMediate International:

Please NOTE:
1. For 5-10 employees from the same organization - 10% discount
2. For 11-15 employees from the same organization - 15% discount
3. For 16+ employees from the same organization - 20% discount
4. Please contact us for more information on how we can tailor these programs to your specific needs, context, policies and culture  and to arrange for discounts and mass registrations
5. For customized in-house programs, please call us to discuss pricing.

Change Management

Length: 
1 day
Cost: $247.00 CDN
Scheduling: TBA

▫    Understanding Change - its dynamics and challenges
▫    Why innovations fail;
▫    Helping employees cope with the stress of change
▫    Engaging cooperation and creating 'buy-in'
▫    Strategies to enhance the success of your change initiative.
▫    Conscious change - avoiding the 'unintentional consequences' that create tomorrow's problems!

Click Here to Read Comments from Participants
CLICK HERE TO REGISTER

Harassment Proof Your Workplace
Length: 
1 day
Cost: $247.00 CDN
Scheduling: Friday October 5, 2007
Time: 8:30am - 4:30pm
▫   Understanding conflict and harassment in the workplace
▫   
Diversity and what it brings to the workplace;
▫   Strategies for conflict resolution; 
▫   Recognizing and dealing with issues surrounding our own biases
▫  
Definitions and descriptions of what constitutes harassment in its various forms
▫  Formal and informal Recourse mechanisms
▫  Applications of the policies in the reality of the workplace  
NOTE: This program can be customized to specific organizations, their policies and recourse mechanisms - Please contact us for more information!

Click Here to Read Comments from Participants
CLICK HERE TO REGISTER

Surviving in an ICMS World!
Length: 1 day
Cost: $247.00 CDN
Scheduling: TBA
▫   Orientation to your Informal Conflict Management Systems and how it works
▫   The Informal Processes built into your System and how they work
▫   Participating in an Informal Process - Changing Roles and Responsibilities
▫   Clarifying the myths and misperceptions
▫   Implementing the System - the potential and the challenges
▫   and more...
Click Here to Read Comments from Participants
CLICK HERE TO REGISTER


Customer Service - Above and Beyond!
Length: 1 day
Cost: $247.00 CDN
Scheduling: TBA
Want your employees to deliver exemplary service to clients?
Is customer service a learned skill or a natural talent?
▫    Customer service – what is it and how does one do it?
▫    What do customers want?
▫    How can you meet their needs and the needs of the business – at the same time?
▫    Is the customer always right?
▫    Strategies for dealing with difficult clients
▫    Serving Internal / External clients
▫    Self-care for customer service employees
Click Here to Read Comments from Participants
CLICK HERE TO REGISTER
Facilitating Effective Meetings
Length: 1 day
Cost: $247.00 CDN
Scheduling: TBA

▫   Facilitation - roles and responsibilities
▫   Agenda setting
▫   Dealing with the unexpected: tools and strategies
▫   Staying on track and on topic
▫   Managing those 'challenging' people... 
▫   5 Mistakes to avoid;
Click Here to Read Comments from Participants
CLICK HERE TO REGISTER
I Hate Presenting - The Presentation Skills course for people who would rather be doing anything else...
Length: 2 days
Cost: $497.00 CDN
Scheduling: Thursday & Friday, November 1-2, 2007
Time: 8:30am - 5:00pm
-  The dynamics of dynamite presentations
-  Planning your presentation
-  Overcoming 'the Jitters and the Butterflies'
-  Staying focused and on track
-  Strategies for engaging your audience
-  The use of support equipment and resources

Click Here to Read Comments from Participants
CLICK HERE TO REGISTER
For more information on these or any other programs or services we offer, send us an email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it